Privacy Policy

Welcome to, an internet web site (“Site”), which is owned and operated by Hailstone Vineyards. Hailstone Vineyards wants you to know what information we learn about you when you visit this Site, what we do with that information and any other information you voluntarily provide us through this Site or by other means, and how you can view or change the information we have. This Privacy Policy (“Privacy Policy”) describes our information collection and use practices on this Site. It does not apply to information you might provide to us through other forums, including offline or through electronic mail.

By using and/or browsing this Site, you agree to this Privacy Policy, the Terms of Use and all applicable laws governing your use of the Site. Please check this page periodically for updates, as your continued use of this Site signifies your acceptance of any changed terms. Hailstone Vineyards reserves the right to revise this Privacy Policy at any time and without notice. Any such revision will be effective immediately upon its posting on this Site.

If, at any time, you choose not to accept the terms of this Privacy Policy, you should not access or use the Site. Please continue reading below for information on how we use and disclose personal information.

Information Collection and Use

Personal information

In order for you to place orders, make purchases, complete transactions, interact with Hailstone Vineyards or have access to certain features of the Site, we may require you to register or provide certain personal information. This information may include, but is not limited to, your name, contact information, email address, age or date of birth, payment information, shipment address and other information, or a username and password. In addition, our website collects certain information as part of the technology we use to run our website. This technical information may also include personal information about you. This information will be handled just like all other personal information we collect. Purchase and Recipient Information

When making purchases through the Site, we may also require you to provide a credit card, billing address and gift message and that you provide information about a recipient or potential recipient of a gift or a purchase you make through the Site.

Third Parties

We may supplement the information you provide to us with data we obtain or receive from third parties, such as our affiliates, marketing firms, data vendors or address verification services. For example, if you change your address and fail to advise us, we may verify your address through a third party address verification company. We may combine information we collect online with information we collect offline.

Use of Personal Information

Hailstone Vineyards may use personal information in order to facilitate your use of the Site, including receiving, processing, fulfilling and delivering purchases. We may also use personal information to better understand our customers and to better tailor or enhance our services. For example, we may use personal information for data analysis and segmentation or other business purposes. We may also use personal information as we believe to be necessary or appropriate to protect our rights, privacy, safety or property, and/or that of our affiliated companies, you or others, and to allow us to pursue available remedies or limit the damages that we may sustain.

Additionally, we or our affiliates may send communications about events or promotional offers offered by us or our affiliates to an email address or through other contact information provided by you on the Site. If you do not want to receive such communications from us, you may opt-out of such communications by sending an email to

To the extent you participate in any sweepstakes, promotions or contests through the Site, any personal information provided by you may be used in accordance with separate or different terms and conditions under the applicable rules of such sweepstakes, promotion or contest, which may differ from this Privacy Policy.

We do not sell, rent, or knowingly provide the information we receive through the Site to any third party without your permission. We do share some of the information collected (demographic information, purchase history, contact information, email address) with our affiliated companies and our advertising agencies for marketing research purposes. If you do not want Hailstone Vineyards to disclose personal information about you to its affiliates or advertising agencies, you may opt out of such disclosure. When you opt out of such disclosure, Hailstone Vineyards will not disclose your personal information except to service providers performing services on Hailstone Vineyards behalf, or as permitted or required by law and as set forth below. Disclosures that are permitted by law include, but are not limited to, sharing personal information with service providers about transactions or experiences or as may be required to provide you with the products you have requested. You may exercise your right to opt-out by emailing Customer Service at, or by contacting Customer Service at (469) 916-3899. Even if you opt out, we may disclose personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process, respond to any claims, or to protect the rights, property, or personal safety of Hailstone Vineyards, Hailstone Vineyards employees or customers, or the public. We may also disclose your personal information as part of, or during negotiations of, any merger, sale of company assets or acquisition.

We will use reasonable efforts to keep your personal information private, except as otherwise provided in this Privacy Policy. Although we take measures to safeguard against unauthorized disclosures of personal information, we cannot assure you that personally identifiable information that we collect will only be disclosed in a manner that is consistent with this Privacy Policy.

Storage and Processing of Personal Information

By using the Site, you acknowledge that your personal information may be stored or processed in the United States or any other country in which Hailstone Vineyards (or its affiliates) or their respective service providers maintain facilities. This means that we may transfer information we collect about you including personal information to entities across borders to another country or jurisdiction. If you are located within the European Union or other jurisdictions with laws governing data storage or processing that are different from United States laws, please be aware that we may transfer information to a country that does not have the same laws. By using the Site, you expressly consent to: (1) the transfer of information to the U.S. or any other country in which Hailstone Vineyards (or its affiliates) or their respective service providers maintain facilities; and (2) the use and disclosure of information about you as described in this Privacy Policy.

Non-Personal Information

Hailstone Vineyards may collect non-personal information from you including, but not limited to, demographic data or operating system. Unless otherwise required by applicable law, Hailstone Vineyards may use and share this information, which does not personally identify you, for any purpose, including sharing with our third party partners, affiliates, agents or service providers for various administrative, analytical and marketing purposes.

Additionally, we may use your IP address, browser type, and/or your Internet Service Provider (“IT Information”) to help diagnose problems with our server, to detect fraud, and to administer the Site. We may also use your IT Information to assist in attempting to identify you when we feel it is necessary to enforce compliance with this Privacy Policy or the Terms of Use or to protect the Site, our systems, affiliates, information, employees, business partners, service providers, users, customers, or others or as may be required by law enforcement.

Correction of Information

You can assist Hailstone Vineyards with maintaining the accuracy of your information by notifying us of any change to your address, telephone number(s), email address(es) or any other information by sending an email to or a written request to: Hailstone Vineyards, Attn: Customer Service, 2947 Blystone Lane, Dallas, TX 75220 specifying the information to be updated or corrected.

User Name And Password

You are responsible for maintaining the confidentiality of your user name and password, if applicable to this Site. You shall be responsible for all uses of your user name and password, whether or not authorized by you. You agree to immediately notify Hailstone Vineyards of any unauthorized use of your user name or password.

No Data Collected from Children

The Site is not directed at children and cannot be accessed by persons who do not verify that they are of legal drinking age. As a result, we will not knowingly collect information from minors in the U.S. with or without consent from their parents or guardians. Protecting the privacy of children is very important to us. If we obtain knowledge that a user is under the age of 21, we will take steps to remove that user’s information from our databases


We may collect information from you by using cookies. A “cookie” is a small text file stored on your computer containing information about you. Cookies help us analyze web traffic, provide user data for a particular webpage, and allow web applications to be adapted for you as an individual. This helps us tailor our operations to your specific needs and preferences by gathering and remembering information about your preferences. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting our cookies, please follow your Internet browser’s steps for doing so. If you do disable cookies, however, you may not be able to take full advantage of all our online features or access certain sections of the Site, including the “shopping cart.”

This Site does use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for Hailstone Vineyards and its affiliates. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, Hailstone Vineyards Site is not compatible with DNT.

Links To Other Websites

We do occasionally provide links to third party websites on the Site. We add these links to provide further information and enjoyment of your experience on the Site. We try to review the websites we link to; however, we are not responsible and have no control over the content, privacy practices, policies or information collection practices of these sites. These websites may use their own cookies or solicit personally identifiable information from you. Please read the privacy policy/terms and conditions of any website you visit before providing them with personal information.


Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by Hailstone Vineyards pursuant to Section 1798.83 of the California Civil Code, please contact us at, or send a written request to: Hailstone Vineyards, Attn: Customer Service, 2947 Blystone Lane, Dallas, TX 75220. Attn: Customer Service

Contact Us

Hailstone Vineyards takes your privacy concerns seriously. If you have questions regarding this Privacy Policy, please contact us at: Hailstone Vineyards.

2947 Blystone Lane, Dallas, TX 75220. Attn: Customer Service

© 2019 Hailstone Vineyards, All Rights Reserved.